BLUE RIDGE BEHAVIORAL HEALTH SERVICES
WEBSITE PRIVACY POLICY
INTRODUCTION
Blue Ridge Behavioral Health is sensitive to protecting the privacy of our website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. This Privacy Policy covers only data collected or processed through this website. To learn more about Blue Ridge's privacy practices, please click here.
Changes may be made periodically to this Privacy Statement without notice and it is your responsibility to review the Statement when you use this website. By continuing to use this site, you consent to any changes to our policy or terms of use.
COLLECTION OF YOUR INFORMATION
You can access and browse our website at any time without providing any personally identifying information. We do not collect information that would personally identify you unless you choose to provide it.
Personal and Non-Personally Identifiable Data
All personal information that you choose to provide to Blue Ridge Behavioral Health Services using this website is kept confidential. This is also true for any non-personally identifiable information collected, such as your IP address. Access to the information you submit on our website is restricted to the employees of Blue Ridge Behavioral Health Services and the third-party service providers we engage to assist with website hosting, maintenance, upgrades and online functionality.
Health and Medical Data
Blue Ridge ensures that the collection, use, protection and treatment of any health and medical information collected through our website fully complies with the requirements of the Health Insurance Portability & Accountability Act of 1996 (HIPAA) and any applicable state law. This includes any third-party service providers with access to the health and medical data collected using this website. You can get more information on HIPAA at this link: https://www.cdc.gov/phlp/publications/topic/hipaa.html.
Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we collect when you pay for services is stored by our payment processor. Blue Ridge does not store any payment information entered on their website to their servers. You can review the privacy policy of our payment processor, Heartland Payment Systems, at the following link: https://www.heartlandpaymentsystems.com/privacy-policy.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. Secure socket layers, token-based payment communication and encrypted transmissions are used to protect the security and integrity of information submitted through this website. While we have taken reasonable steps to secure the personal and financial information you provide to us, it is also important that you help protect the privacy of your own information. We strongly recommended ensuring the devices you use are properly secured and never entering your private information when using unencrypted, public or otherwise unsecure networks.
Go to our Payment & Insurance page for more information on how to plan payment for your first visit.
In accordance with privacy laws, the only forms that can be sent to us electronically are the forms we have made available for you to fill out and submit directly through our website.
ALL OTHER COMPLETED PAPERWORK CANNOT BE SENT TO US ELECTRONICALLY. Please download, print, complete and bring any other requested forms with you to your first appointment.